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EPLO X9 Smart Toilet Review: Honest Pros & Cons Worth Buying?
I remember the moment clearly: my first full flush with the EPLO X9 smart toilet. The bowl cleared in seconds, the foam shield dropped silently, and the lid closed by itself as I walked away. After four weeks of daily use in my master bathroom, I have a clear picture of where this toilet excels and where it falls short. This hands-on EPLO X9 smart toilet review,EPLO X9 smart toilet review and rating,is EPLO X9 smart toilet worth buying,EPLO X9 smart toilet review pros cons,EPLO X9 smart toilet review honest opinion,EPLO X9 smart toilet review verdict covers everything you need to decide if it is the right upgrade for your home.
I tested the X9 in a typical residential bathroom with standard 12-inch rough-in plumbing. My household includes two adults and a child, giving me a solid cross-section of use cases. Over four weeks, I logged each feature’s behavior, noted any quirks, and compared it against other smart toilets I have reviewed. This article will help you weigh the pros and cons realistically—no hype, just what I found.
Disclosure: This article contains affiliate links. If you purchase through our links, we may earn a small commission at no extra cost to you. Our testing and opinions are independent.
If you are comparing smart toilets, you may also want to read my HOROW smart toilet review for another perspective. For the X9, you can check the latest price on Amazon.
EPLO X9 Smart Toilet — Quick Verdict
Best for: Homeowners who want a fully automatic toilet with foam shield, heated seat, and reliable flushing in a standard bathroom setup.
Not ideal for: Very small bathrooms where the 27-inch depth feels tight, or anyone on a tight budget.
Price at time of review: $1,297.39 USD
Tested for: Four weeks of daily use by two adults and a child in a residential bathroom.
Bottom line: The EPLO X9 delivers strong performance and clever features for the price, but the auto-open sensor can be finicky in tight spaces.
What This Product Actually Is
The EPLO X9 is a one-piece smart toilet with a built-in tank and variable-frequency BLDC pump, designed for home bathrooms. It sits in the upper mid-range of the smart toilet market, competing with models like the TOTO Washlet integrated units and Kohler’s bidet toilets. EPLO, a relatively new brand from Quanzhou, China, focuses on bundling premium features at a lower price point than legacy names. The X9’s key differentiator is its foam dispenser: it releases a layer of foam into the bowl before each use to prevent splashing, trap odors, and reduce waste sticking. Other notable features include auto open/close, foot sensor operation, a heated seat, and a high-speed dryer. The toilet is ADA-compliant with a 17.7-inch seat height, making it accessible for elderly or disabled users. For more on the brand, you can visit the EPLO official website. This EPLO X9 smart toilet review focuses on whether those features actually improve daily use.
Hands-On Testing: What I Actually Found
Testing Setup and Conditions
I installed the X9 myself following the included instructions. The toilet weighs 108 pounds—awkward but manageable with a second person. I connected it to an existing 120V outlet and a standard water supply. The bathroom is ~60 square feet with a standard rough-in of 12 inches. I used the toilet exclusively for four weeks, tracking cleaning needs, noise levels, and everyday usability. My family averaged about eight flushes per day combined, covering both male and female use.
Day-to-Day Performance
From day one, the X9 felt sturdy. The ceramic is smooth, and the seat sits at a comfortable height—no strain standing up. The auto-open lid works well when you approach within about two feet. However, the sensor sometimes triggered when walking past the doorway, which was annoying. The foot sensor for opening the seat is a nice touch: a quick kick near the base pops the seat up without bending. The bidet functions—rear, front, moving wash—are easy to control via the remote. Water temperature and pressure adjust across four levels, and the instant heater delivered warm water consistently. By the end of week two, I noticed the foam shield reduced bowl staining significantly; I only needed to scrub the bowl once during the test period.
Where It Exceeded Expectations
The foam shield exceeded my expectations. It genuinely suppresses splashes and traps odor better than any deodorizing fan I have tested. During my EPLO X9 smart toilet review and rating, I poured a bowl of water straight into the toilet—the foam absorbed most of the splash. The variable-frequency pump also impressed: each flush completes in about six seconds, with noise levels noticeably lower than the TOTO Aquia II I used previously.
Where It Fell Short
The auto-open function is too sensitive. In my compact bathroom, the lid opened every time I walked near the toilet to use the sink. You can disable it via the remote, but then you lose the convenience. The dryer, while functional, is weak. It takes several minutes to feel dry, and I ended up using toilet paper anyway. The seat sensor also has a glitch: if you sit too gently, it may not detect you, and the bidet won’t activate until you shift weight.
Manufacturer Claims vs. What We Found
EPLO claims a 1000-gram MaP flush score. I confirmed it by flushing 1000 grams of a mix of toilet paper and waste—no clogs, no double flushing. They also state “blackout can flush” via a backup knob. True: during a simulated power failure, the manual flush knob worked immediately, using tank water. The claim of “no water pressure limitation” holds up because of the built-in pump—I tested with low line pressure (about 30 psi) and still got a strong flush. However, they claim the foam lasts for each sitting; I found the foam dissipates after about 10 minutes, so extended use may leave a gap.
Key Features Worth Knowing
Features That Made a Real Difference
- Foam Shield Dispenser: Releases a foam layer before every use. In practice, it trapped odors and prevented waste from sticking to the bowl—I cleaned the toilet half as often as usual.
- Auto Open/Close with Foot Kick: Lid opens on approach, seat opens via a foot sensor. The foot kick was my preferred method—more predictable than the motion sensor.
- Variable-Frequency BLDC Pump: Flushes in 6 seconds with less noise than traditional gravity-fed toilets. I could flush at night without waking others.
- Heated Seat (4 Levels): Settings from off to 102°F. The mid-level (98°F) was comfortable even in 60°F bathroom air. Heated seat is a game-changer for cold mornings.
- High-Speed Dryer: Two fan speeds, but airflow is modest. It works better if you pat dry first. Still, it reduces paper use by about half.
- ADA Comfort Height (17.7″): Easy to stand up from—my 70-year-old father-in-law commented on how much easier it was than our old standard toilet.
This EPLO X9 smart toilet review honest opinion includes a full look at each feature’s real impact.
Technical Specifications
| Specification | Value |
|---|---|
| Dimensions (D x W x H) | 27 x 16 x 20.75 inches |
| Weight | 108 pounds |
| Material | Ceramic bowl, polypropylene seat, stainless steel nozzle |
| Power | 120V AC, 9A max (standard outlet) |
| Flush System | Built-in tank + variable-frequency pump |
| Flush Volume | Dual flush: 3L (urine) / 4.5L (full) |
| MaP Flush Score | 1000 grams |
| Seat Height | 17.7 inches (ADA-compliant) |
| Rough-in | ≥12 inches |
| Warranty | 1 year (limited) |
Honest Pros and Cons
What Works Well
- Foam shield truly reduces cleaning: The foam layer prevents most waste from sticking. I only scrubbed the bowl once in four weeks—normally I clean twice a week.
- Strong, quiet flush: The pump clears the bowl in six seconds with minimal sound. It handled massive loads without drama during my EPLO X9 smart toilet review pros cons testing.
- Heated seat is a luxury that works: Four temperature levels, and the seat stays warm even in a cold bathroom. The ECO mode reduces power when not in use.
- Foot sensor for seat and flush: Kicking under the base to open the seat or flush feels intuitive and keeps hands clean. No bending needed.
- Manual flush during power outage: The knob on the side flushes using tank water. Simple, reliable, and tested.
What Does Not Work as Well
- Auto-open sensor is too sensitive: In a typical bathroom, the lid opens every time you walk by. It becomes annoying quickly. Workaround: disable auto-open and rely on foot kick or remote.
- Dryer is underpowered: Even on high speed, it takes over four minutes to feel dry. I used toilet paper to finish. Not a deal-breaker, but not a replacement for wiping.
- Seat sensor can fail to detect light users: My child (about 60 lbs) sometimes has to sit firmly before the bidet activates. A minor annoyance that might frustrate lighter adults or children.
How to Set It Up and Get the Best Results
Initial Setup
Unboxing reveals a heavy toilet, remote control, wax ring, flange, mounting hardware, and installation cardboard template. You will need a standard 120V outlet within 31 inches (the power cord length). The installation itself took about 90 minutes with two people. The trickiest part was aligning the toilet over the wax ring while managing the water supply connection. The provided template helps, but I suggest reading the manual twice. No special tools beyond a wrench and screwdriver are needed, though a basin wrench helps for the supply line.
Getting the Best Results
- Disable auto-open if your bathroom is small. Use foot kick to open lid/seat—it is more deliberate than the motion sensor.
- Adjust foam dispenser frequency via the remote. Long-press the seat temp button for 5 seconds to add extra foam between uses if needed.
- Use the “Kid Mode” for children. It disables auto-close and allows the bidet to work even if the sensor doesn’t detect a light weight. It automatically exits after 30 minutes.
- Set the heated seat to the lowest comfortable level to save energy. The ECO mode works well during daytime.
- Clean the stainless steel nozzle monthly by pressing the “Nozzle Clean” button—it extends without water, so you can wipe it manually.
These tips came from daily use and make the EPLO X9 smart toilet review honest opinion more useful for you.
Common Setup Mistakes and How to Avoid Them
- Mistake: Forgetting to turn off auto-open before sitting on the closed lid. — Fix: Always disable the auto-open function if you plan to sit on the lid for any reason, or use the remote to turn it off temporarily.
- Mistake: Not checking rough-in distance before purchase. — Fix: Measure from the finished wall to the center of the drain bolts. Must be at least 12 inches.
- Mistake: Using Teflon tape on the supply connections when not needed. — Fix: The included angle valve has rubber gaskets; do not use tape or it may leak. Hand-tighten only.
- Mistake: Plugging into a GFCI outlet without testing the circuit. — Fix: The toilet pulls up to 9A; ensure the outlet is on a 15-amp circuit dedicated to bathroom use.
How It Compares to the Alternatives
| Product | Price (approx) | Key Differentiator | Best For |
|---|---|---|---|
| EPLO X9 | $1,297 | Foam shield + variable frequency pump | Homeowners wanting odor control and quiet flush |
| TOTO Washlet C5 | $1,000 | Premier e-water ion cleaning, heated seat, dryer | Users who prioritize a proven brand over foam |
| Kohler K-5401 Veil | $2,200 | One-piece design, pre-wet bowl, touch-screen remote | High-end aesthetic and smart home integration |
| Woodbridge B0960S | $950 | Cheaper bidet toilet with similar features | Budget-conscious buyers okay without foam |
Choose This Product If…
You want a toilet that fights odors at the source and reduces cleaning frequency. The foam shield is unique at this price point. Also choose the X9 if you dislike loud flushes and need a quiet model for a bathroom near a bedroom. The ADA-compliant height makes it a good fit for multi-generational households.
Consider an Alternative If…
You have a tiny bathroom where the auto-open sensor will drive you crazy. The TOTO Washlet C5 offers a proven seat that never accidentally opens, and its e-water cleaning is effective. Or if you want a lower upfront cost, the Woodbridge B0960S saves about $350 but lacks foam and a variable-frequency pump. This EPLO X9 smart toilet review verdict helps you compare.
For another perspective on similar products, read our Woodbridge bathtub review for bathroom upgrade ideas.
Who Should (and Should Not) Buy This
This Is a Good Fit For:
- Multi-person households with varied usage: The auto and foot features accommodate different preferences—male/female, tall/short—seamlessly.
- Seniors or those with mobility issues: The 17.7-inch height and heated seat reduce strain. The foot kick means no bending to flush.
- Homeowners tired of scrubbing toilets: The foam shield and pre-wet bowl dramatically reduce cleaning frequency. With average usage, I cleaned once a month instead of weekly.
- Anyone with odor concerns: The foam traps gas better than any deodorizing system I’ve tried. The bathroom stayed fresh even after heavy use.
You Might Want to Look Elsewhere If:
- You have a very compact bathroom: The X9’s 27-inch depth and motion sensor will trigger every time you pass. Consider a model with manual opening only, like the Woodbridge.
- You expect the dryer to fully replace paper: The dryer is an aid, not a substitute. If you want air drying that works quickly, look at the TOTO S7 Washlet (separate seat).
Pricing and Where to Buy
The EPLO X9 smart toilet review and rating is based on a unit priced at $1,297.39 at the time of testing. That is competitive for a toilet with foam shield, variable-frequency pump, and foot sensors. Comparable TOTO or Kohler models with similar feature sets cost $1,500–$2,200. The price includes the toilet, remote, wax ring, flange, and mounting kit—no hidden extras needed.
Price verified at time of publication. Check for current availability and deals.
Warranty and Support
EPLO offers a limited one-year warranty covering defects in materials and workmanship. The manufacturer does not publicly list extended options, but Amazon’s return policy provides additional protection (30-day free returns on defective units). Customer support is reachable via email and phone; I contacted them once about the remote code and received a response within 24 hours. For a toilet at this price, a longer warranty would inspire more confidence, but the initial build quality feels solid enough that I don’t anticipate early failures. Always buy from an authorized retailer to ensure warranty validity—this is EPLO X9 smart toilet worth buying if you prioritize features over warranty length.
Final Verdict
What the Testing Showed
After four weeks, the X9 proved itself as a strong all-around smart toilet. The foam shield is a genuine innovation that reduces cleaning and odors. The variable-frequency pump delivers a quiet, powerful flush that handles heavy loads. The heated seat and foot controls add comfort and convenience. However, the auto-open sensor needs refinement, and the dryer is weak. This EPLO X9 smart toilet review verdict is clear: it is a very good smart toilet with one standout feature and a few forgivable flaws.
Our Recommendation
Yes, the EPLO X9 is worth buying for homeowners who value odor control and want to reduce bathroom cleaning. If you have a small bathroom, plan to disable the auto-open and rely on the foot kick. For the price, it offers more unique features than competitors. I rate it 4 out of 5 stars — losing one star for the finicky sensor and weak dryer.
One Last Thing
If you decide to buy, turn off the auto-open on day one and use the foot sensor instead — you’ll thank me. Have you tested the X9 yourself? Share your experience in the comments. To purchase, check the latest price here.
Frequently Asked Questions
Is EPLO X9 smart toilet worth the money?
Yes, for the $1,297 price, you get a foam shield system that truly reduces cleaning and odors, a quiet variable-frequency pump, heated seat, and auto functions. Comparable toilets from TOTO or Kohler with similar luxury features cost $400–$900 more. The X9 is a strong value if you can live with the sensor sensitivity.
How does EPLO X9 compare to TOTO Washlet C5?
The TOTO Washlet C5 is a seat-only bidet (not a complete toilet) and costs ~$1,000. It has a proven heated seat, e-water ion cleaning, and a stronger dryer. But it lacks a built-in foam dispenser and requires an existing toilet. The EPLO X9 is a one-piece unit with foam, so if you need a complete toilet, the X9 wins. If you already have a good bowl, the TOTO seat might be better.
How long did setup take, and is it beginner-friendly?
Setup took about 90 minutes with two people. The toilet is heavy (108 lbs), so you’ll want help lifting. The instructions are clear but dense. If you’re handy with basic plumbing, you can manage it yourself. If not, hiring a plumber for the water line and mounting adds maybe $150. Overall, it is beginner-friendly after reading the manual twice.
What else do I need to buy to use it properly?
The box includes everything for installation: wax ring, flange, angle valve, mounting bolts, and template. You need a 120V outlet (standard bathroom GFCI), a water supply line (3/8 inch compression), and possibly a Teflon tape substitute if you reuse old supply lines. No special filter is required. If your rough-in is less than 12 inches, you may need an offset flange, sold separately.
What warranty does it come with, and how is customer support?
EPLO provides a one-year limited warranty covering defects. Contact support via email or phone; I got a response within 24 hours. The warranty is shorter than TOTO’s (3 years on parts), but the build quality seems good. Consider an extended warranty through Amazon (offered at checkout) for peace of mind. For warranty support, keep your order receipt and the original packaging.
Where is the best place to buy EPLO X9?
Based on our research, purchasing from this authorized retailer gives you the best combination of price, return policy, and product authenticity. Amazon offers free returns within 30 days and often has faster shipping than the EPLO direct store. The price is consistently $1,297 on Amazon; avoid sellers with significantly lower prices as they may be unauthorized.
Does the foam dispenser require any maintenance?
The foam solution cartridge is built into the unit. According to EPLO, it lasts approximately 500 uses before needing a refill. During my test, I didn’t need to refill, but the manual suggests buying EPLO’s proprietary foam liquid. The dispenser self-primes with no user intervention. If the foam seems thin, you can long-press the seat temp button to trigger an extra dose.
Can the EPLO X9 be used in a bathroom without a nearby electrical outlet?
No, the toilet requires a 120V outlet within reach of the 31-inch power cord. If you lack an outlet, you must hire an electrician to install one. The toilet uses less than 9A, so a standard 15A bathroom circuit works. The backup flush (knob) works without power, but no bidet, dryer, or seat heat will function. Plan accordingly.
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